Terms and Conditions
Orders are processed the next working day and usually despatched within 48 hours.
Estimated arrival dates:
UK: 48-72 hours
EU: 21 days
The rest of the world: 30 days
We are not responsible for content or orders made on the Scholastic Libraries website.
This website is operated by The Salariya Book Company. We are registered in England and Wales No. 2350852 at Wiston House, 1 Wiston Avenue, Worthing, West Sussex, BN14 7QL.
You can pay for your order using the following:
Terms of Sale
The following Terms and Conditions, which should be read carefully, form the terms under which you are permitted to purchase items from The Salariya Book Company and its imprints Book House, Scribblers and Scribo on this website. Submitting an order for any item on sale on this website will constitute acceptance of these terms.
Buying our products
Please note, the final despatch dates for Christmas orders from our website are as follows: UK – 19th December, Rest of the World – 25th November. Any orders placed after these dates will not arrive before Christmas.
If you wish to purchase any item for sale on this website, you must complete and submit our order form. Your order will not be accepted unless you’re able to provide full payment for your order at the time we accept it.
Once we’ve accepted your order, we will send an email confirmation and supply the items in accordance with the email and these Terms & Conditions.
Once we confirm your order, it will enter our delivery system and we will be unable to prevent it being despatched to you.
Please note that all descriptions, images and specifications relating to the products are approximate only, and that the covers of the items as displayed on this website may vary from the products supplied to you under any contract.
We reserve the right to correct any error in any unconfirmed order, sales copy or other document or information published on this website without incurring any liability.
We reserve the right to make changes to the specifications of any of the products to conform to relevant safety or other statutory or European Union requirements which do not materially affect the quality or performance of said products.
Our pricing policy
The price paid for each product will be the recommended retail price displayed on the website on the date of your purchase, unless a discount or special offer is featured on our website in respect of the product. We reserve the right to alter prices of any products on our website at any time and without notice, although we will never do so if your order has been placed and confirmed. We also reserve the right to refuse to supply our products, for whatever reason, to any individual or company.
Where more than one discount is available for a product, only one discount can be used.
The price of any product does not include the cost of postage, packaging and delivery. It is your responsibility to pay the costs of postage and delivery to your address as specified in the order form and our confirmation email.
The price of all our products includes any relevant Value Added Tax where applicable. N.B. There is currently no VAT applicable to books in the United Kingdom, but stationery products, such as cards, are subject to standard VAT rate of 20%.
Returning or cancelling an order
You have the statutory right to cancel an order from the date on which we send you a confirmation email until 14 calendar days after the day you receive your order.
You must accept responsibility for and pay the cost of returning products to us cancelled under your statutory right using the same method as they were delivered to you. If you choose a more expensive delivery method, we will not refund the difference between that method and the standard tariff. The refund we provide for returns under your statutory rights will include the price and shipping cost you have paid for the product[s] – we will not refund the cost of returning the product[s] to us. All products are returned at your risk.
Please note that we are unable to refund the purchase of an ebook or digital file that has been successfully downloaded from our website.
You may also return any purchase from our website if the product[s] is/are defective or have been damaged during shipping. You must return it to us within 14 calendar days from the date on which your order was received. In the unlikely event that you have to return a defective item or one that is damaged during the shipping process, we will provide a full refund of the price paid for the product[s] plus the shipping cost and also all the costs of packaging and postage incurred in returning the defective product[s] to us.
PLEASE NOTE THAT ALL RETURNS MUST BE TO OUR TRADE WAREHOUSE FROM WHICH ALL ORDERS ARE DESPATCHED. THE ADDRESS IS:
Orca Book Services
160 Eastern Avenue
How to cancel an order
Please email us at firstname.lastname@example.org or phone +44 01273 603306 between 9.30 am and 5.00 pm GMT/BST, Monday to Friday, to cancel your order in part or in whole.
If your products have not yet been despatched, we will stop your order and reimburse your credit card account. If the products have already been despatched, we will inform you of how to return the products to us for refund.
Ownership, risk and our rights
Upon delivery of the product[s] or, if you fail to take delivery of your parcel, at the time when we tried to deliver it, title in the product[s] and any risk of loss or damage passes to you.
We reserve the right to remove any products that we produce or sell from the market without prior notification, or liability, to you.
The content displayed on the website is done so without any guarantees, conditions, warranties or representations regarding its reliability, completeness or accuracy.
We expressly exclude any liability or responsibility for any loss or damage incurred by any user in connection with the website or in connection with the results of the use of the website, any other websites linked to it or any materials featured on it.
You hereby agree that you use the website at your own risk and that any loss or damage resulting from your use of it is your sole responsibility.
This does not affect any other liability of ours which cannot be excluded or limited under applicable law.
Website Terms and Conditions
You must not try to hack, circumvent, disrupt or otherwise interfere with our website.
Copyright in the information and artwork on this website belongs to The Salariya Book Company.